For insurance agency owners · Washington DC metro

Your agency runs on five systems.
Nobody owns any of them.

The AMS was set up by someone who left. Carrier downloads break and a CSR fixes them by hand. Two vendors invoice you every month and neither will say whether the data actually moves. You do not need another agency consultant — you need one person whose job is to decide what gets fixed, hold the vendors to it, and tell you what it cost.

Book a discovery call or email matt@gardnertechgroup.com

Does this describe your agency?

Every one of these is a decision somebody has to own.

An agency principal's week is full of technology decisions that are not insurance decisions. That is the gap this fills. If what you want is one specific thing built, a fixed-price project is cheaper and faster — start there.

Your AMS is configured the way a consultant left it in 2019.

Nobody in the building knows which fields are load-bearing, so nobody will touch it — and every new process gets built around it instead of in it.
Renewals and carrier changes still run on one person remembering.

It works until that person is on holiday in the week a carrier non-renews part of the book. The outreach side of this is a build I have shipped.
You are being sold an AI quoting tool and cannot judge it.

Three vendors, three demos, three contracts you cannot read. Somebody has to find the clause about your client data and the one about the renewal uplift.
You are buying another agency, or being bought.

Two agency management systems, two sets of commission statements, one book. There is a sheet for the deal side of that.

Already done this, in an agency

Not my first agency book.

The build came first and the retainer is the same job continued: decide what gets fixed, make it work, stay for the consequences.

Client result Boudreau Insurance

Four thousand clients, and not one follow-up missed.

A text-message system built in one week — it reaches the whole book on schedule, then stops and hands the client to the right agent the moment they reply.

Read the full case study

The rest of the work is written up in full, and what people say is on its own page.

The retainer

Pick by how much of it you want me to own.

A full-time technology leader is about $20,000 a month loaded, and a two to four months search before that. For an agency doing a few million in commission, the advisor tier is usually the honest starting point and the middle tier is where it lands once you decide you want someone to own the vendors.

Technical Advisor

$2,800

Per month · ~8 hrs

Month-to-month

You already have someone building things — an agency, a contractor, a nephew — and you need a second opinion you can trust.

Fractional CTO · Most take this

$5,600

Per month · ~20 hrs

3-month initial term, monthly after

Technology has become the bottleneck and nobody in the building owns it.

Embedded CTO

$11,200

Per month · ~48 hrs

6-month initial term

Earliest start: December 15, 2026

You are mid-transition — an acquisition, a system migration, a compliance deadline — and you need a technology leader in the room, not on a call.

Book a discovery call or read what is in each package

Which system is costing you the most?

One call, 30 minutes, free. Tell me what breaks every week. I will tell you whether this is a retainer, a one-off project, or something you should make your current vendor fix for nothing.