Things people ask on the first call.

You do. Everything — the code, the configuration, the Google Sheets, the API keys — lives in your accounts and is yours to keep. If you ever want to hand it to a different engineer, they can pick up where I left off without asking me for anything.

You email me and I fix it, usually for a flat fee depending on the scope. Or you hire someone else — the code is documented and you own it, so you're not stuck with me. I build things to run on ordinary tools (Google Sheets, Twilio, standard APIs) precisely so they don't require a rare specialist to maintain.

Usually not much. Most projects use tools you already pay for (Google Workspace, your CRM, your phone system). Sometimes a small usage fee for SMS (Twilio is pennies per message) or a $20/month integration service. I'll lay out exactly what it costs before you commit.

I'm an engineer who's built production software for fifteen years, I quote fixed prices before we start, and I'm one phone call away if something goes wrong. The trade-off is that I'm not the cheapest option. If price is the thing that matters most, a marketplace is a reasonable place to look.

I design these to slot into how your team already works, not replace it. If your office manager runs everything out of a spreadsheet, the new system talks to that spreadsheet. I deliver a short video walkthrough and answer questions for a week afterward. The goal is "they don't have to change anything," not "they have to learn a new tool."

I'm based in Annapolis and work with clients across the DC Metro area. Happy to come to you for the first meeting if you're nearby. After the kickoff, most of the work happens over email with one or two scheduled check-ins.