An engineer, not a consultant

One painful workflow, automated in about a week.

I'm Matt Gardner, an engineer in the Washington DC area. Tell me the job that's manual, repetitive, and keeps getting dropped — I build the thing that handles it. Fixed price, usually $500 to $1,500.

a customer follow-up, running

Hi Dana — it's Sarah at the agency. Your policy renews March 14. Want me to check new rates before it does?

No reply · 3 days

Just circling back on your March 14 renewal — happy to run the numbers either way.

Yes please, that'd be great.

Reply detected — sequence stopped, routed to an agent.

Example sequence, not a customer transcript.

Fifteen years shipping software — from a Beyoncé tour to your back office.

CTO of Sidestep — the live-music commerce platform behind Beyoncé, Adele, Selena Gomez, Carrie Underwood, Fall Out Boy & Kiss.

Matt Gardner coding on a flight
36,000 ft, mid-deploy
Matt Gardner working in Paris
Paris, between meetings
Matt Gardner on-site at 8x8
On-site at 8x8
Matt Gardner working from a truck cab
Truck cab, job site
Matt Gardner working from the backyard
Home, first coffee
Matt Gardner on a client call
On a client call, mid-fix
Built software at
AppleYahoo8x8BrightRollDevensoftSidestep

Beyoncé invested in my last startup. TechCrunch covered it →

MVP Award, 8x8 Engineer at BrightRoll (acquired by Yahoo, $640M) Led AWS partnership Sidestep artist roster: Beyoncé · Adele · Selena Gomez · Carrie Underwood · Fall Out Boy · Kiss

Case Study · Insurance Agency

Built in one week

Four thousand clients. Not one follow-up missed.

Agents were calling by hand and people were slipping through. Now every client hears from the agency on schedule, by text — and the moment someone replies, it stops and hands them to the right agent.

Before → after

Before
~10 / day, by hand
After
The entire book of 4,000, on a pacing schedule

How the system works

Source
CRM export
Send
Optimal local time
No reply
Follow up 3/5/7d
Reply
Stop & route to agent

Full case study

Read the full Boudreau Insurance case study

The challenge, the system, and the results — start to finish.

View case study

Social proof

Don't take my word for it.

Real texts, emails, and reviews from people I've built for.

See all testimonials →
Client result Boudreau Insurance

Four thousand clients, and not one follow-up missed.

A text-message system built in one week — it reaches the whole book on schedule, then stops and hands the client to the right agent the moment they reply.

Read the full case study →
Current work Devensoft

Bringing AI into an enterprise M&A platform.

Devensoft builds M&A software for enterprise deal teams — and they were a team I used to build software for. Now I'm working with them on where AI fits in the platform.

In the press

“RIT student launches a new site for summer job search”

Rochester Democrat & Chronicle

Read the article →

“One of the few developers who is incredibly skilled technically while also having a strong product and design sense — a real swiss army knife. I'd absolutely jump at the opportunity to work with him again!”

— Danny Roosevelt · Product at Pipedream
Worked with Matt at BrightRoll & Yahoo

Christopher Chung
Program Manager @ Google
in

“Matt is an invaluable asset any company would be lucky to have! We've worked on numerous projects together and it has been nothing less than stellar.”

Jon Colesby
Sidestep · Slack

“You've been a great asset to our team. You're incredibly talented in a number of ways, and really are great at what you do.”

Selected Work

Things I build, over and over, for small businesses.

Customer follow-ups
Lead in Text + follow-up Stop on reply

No lead gets forgotten. Stops the second someone replies.

Appointment scheduling
Your calendar Customer picks slot Booked

They pick a time from your real calendar. No more phone tag.

Summaries of calls, emails, meetings
Long thread Key points Your inbox

The one sentence that matters lands in your inbox.

Data moving between tools
System A Auto-sync System B

An order in one system becomes a row in another. The copy-paste goes away.

Something you have in mind
If you already know the task eating your week, that's the one. Describe it on a call and I'll tell you if I can build it.

Built on tools you already trust — nothing exotic to maintain.

Twilio Google Workspace Your CRM Standard APIs Google Sheets

How it works

Three steps. No surprises in the middle.

A 15-minute call

You describe the task. I ask a few questions. If I can't help, I'll say so on that call and often point you somewhere that can.

I build it

One week, typically. Fixed price, quoted before we start. You get a video walkthrough, the code, and the config. It's yours.

It runs

A week of email support after delivery. Most people keep me on after that to handle the technical stuff as it comes up — but that's your call, never a contract. The code is yours either way.

What it looks like running

the system, running

Hi Dana — it's Sarah at the agency. Your policy renews March 14. Want me to check new rates before it does?

No reply · 3 days

Just circling back on your March 14 renewal — happy to run the numbers either way.

Yes please, that'd be great.

Reply detected — sequence stopped, routed to an agent.

Example sequence, not a customer transcript.

You receive the working system, a video walkthrough, the code, and the config — all in your accounts, yours to keep.

Pricing

Fixed prices. Quoted before we start.

If yours is a different shape, we'll find a number on the call — before you commit to anything.

Starter

$500

Flat, one workflow

  • One painful workflow, automated
  • 5–7 days from call to delivery
  • Video walkthrough + documentation
  • One week of email support
  • You own the code and config

Standard · Most popular

$1,500

Flat, multi-step

  • Multi-step workflow or integrations
  • ~2 weeks from call to delivery
  • Video walkthrough + documentation
  • Two weeks of email support
  • You own the code and config

Custom

Quote

Priced on the call

  • Anything bigger than two weeks
  • Multiple systems, unusual constraints
  • Still fixed price, quoted up front
  • Or a monthly retainer if it fits better
  • Still yours at the end

What "fixed price" means here: I quote it before you commit. If the work turns out to take longer than I thought, that's my problem, not yours — I keep going until the thing does what I scoped.

Ready?

Tell me what's slowing you down.

Start with a free workflow review: tell me where your team loses time and I'll tell you whether it's worth automating. If it is, I'll send a private link to book a call.